OUR PRIVACY POLICY

Respecting the data privacy of Love Fairs’ customers is very important to us. We are committed to complying with the Data Protection Act 1998 and the General Data Protection Regulation 2016/679.

This policy explains how we collect, store and use your personal data about you when you visit our websites, including our mobile, tablet and other applications. This policy applies to all our sites regardless of they are accessed. Please read this policy carefully before you start using our websites, as this policy will apply to your use of our websites. By accessing and using our websites, you confirm that you accept this privacy policy. If you do not want your data to be used as described out in this privacy policy, you should not use our websites.

WHO ARE LOVE FAIRS?
Love Fairs are an event organiser based at Regus, Churchill Court 3, Manor Royal, Gatwick, West Sussex, RH10 9LU. You may contact us for more information via the website form contact page here.

WHAT INFORMATION DO WE COLLECT?
We may collect the following information (as supplied by you in one of our online forms or by telephone conversation):
For Exhibitors:
● Name and contact information, including telephone numbers, address and email address
● Any other required information supplied by the exhibitor via web form or telephone conversation for the purposes of exhibiting at one of Love Fairs’ events
● Any exhibiting requirements

For event and website visitors:
● If you subscribe to our newsletter; your name and email address
● Website visitors: your website use, behaviour and actions whilst using lovefairs.com via Google Analytics services (please refer to the Cookies section in this policy)
● If you buy a ticket in advance for any of our events on lovefairs.com via Skiddle (our ticket provider): Skiddle is a 3rd party provider. Please see the Skiddle Privacy Policy here

WHAT DO WE USE THIS INFORMATION FOR?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
● Any uses for the purposes relevant to the organising of our events. This includes:
> For Exhibitors: understanding your requirements and keeping you updated with event information (availability, logistical, security, health and safety, legal, informational and related purposes)
> For Event visitors and website visitors: Ticket buyers: to complete the ticket purchase via Skiddle and supply the buyer with a valid method of entry. Website visitors: please refer to the Cookies section in this policy. Newsletter subscribers: To keep the subscriber up to date with fair news, reminders and updates
> General:
● Internal record keeping
● We may use the information to improve our website, products and services
● We may periodically send promotional emails about new Love Fairs products, special offers or other information which we think you may find interesting using the email address which you have provided
● From time to time, we may also use your information to contact you for research purposes. We may contact you by email, phone or mail.

We have a legitimate interest to contact you for the purposes of keeping you up to date with our latest events so that you do not miss an event you may have wanted to attend.

WHO DO WE SHARE YOUR INFORMATION WITH?
We will never pass or sell any of your information onto any other parties (with the exception of those essential business services as described in the section below “Where do we store your personal data”) without your express permission outside of the processes as detailed above

WHERE DO WE STORE YOUR PERSONAL DATA?
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
The transmission of information via the internet is not always completely secure. Although we will do our upmost to protect your data, we cannot guarantee the security of any data transmitted to through our website, and any transmission is done so at your own risk.
Once you information has been received by us, we will use secure processes to try to prevent an access by unauthorised parties. Most of the digital information we gather is stored in offline systems, though we may use a secure 3rd party cloud storage specialist to back up our data as part of our Disaster Recovery Plan. We may also use a specialist 3rd party application to manage our email communications. Any data in paper format is stored to the standards set out by the ICO. We have suitable processes in place to safeguard your information.

CAN I GET A COPY OF THE INFORMATION YOU HOLD?
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please contact us via the website form contact page here.

LINKED WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We use Google Analytics cookies to ensure that we give you the best experience on our website.

HOW TO CONTACT US
If you have any questions about our Privacy Policy, please contact us at: Regus, Churchill Court 3, Manor Royal, Gatwick, West Sussex, RH10 9LU. You may contact us for more information via the website form contact page here.